Information Collection and Use
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Internal Use. To enable us to process your order and provide you with customer service we will use your personal information. We may also use this information to improve our Site’s content and layout and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.
Communications with You. Your personal information will also be used to communicate with you about our Site and your orders and deliveries. We will send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to notify you when we receive fresh stock of an out of stock item, to sign up for our email newsletter, entry to competitions or leave a review of one of our products. If you provide us with your email address, we use it to deliver the information to you. We always allow you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
As do most catalogue and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, it is purely to help them to perform their service. We partner with third parties to deliver products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, delivery address, email, and phone number.
Similarly, to help you buy products and provide customer service, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state of-the-art data encryption to protect your information.
We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Business or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud.
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Thanks for the great service. 100% germination with the pumpkin seeds. Looking forward to growing a big one for my village show
The Compost Tea is a brilliant product, Thanks for developing this product to help us grow even healthier vegetables in Kuwait
My first year of growing. The marrow seed all germinated. I had the biggest marrow in the show and am chuffed. We got it to over 100 pounds on our first attempt.
The long runner beans are fantastic. I added the mycorrgiantveg into the planting hole and the root system was phenomenal. I even won the best in show.
First time growing onion seed. The tips on the website helped me to grow an 8 pound onion. It lasted over a week and was really mild
I managed a first prize in my village show with the onions. Over the moon